Can you bill wax removal to my insurance?

Audiologist and Hearing Care providers cannot bill insurance for cerumen (wax) removal, however we are trained and experienced in performing these services. We bill a nominal office visit fee for these services.

How do I properly insert my hearing protection devices?

Some hearing protection devices are marked red (right) and blue (left). If they are not marked, they are not side specific. For custom products: Slide the thinner side into your ear canal and twist the plug until it fits comfortably in the ear. Pull up from the top of the ear, to straighten the ear canal, as you push the ear mold into the ear. For non-custom products: Slide the thinner side into your ear canal and pull up from the top of the ear, to straighten the ear canal, as you push the ear plug into the ear. If you are using a foam plug, tightly squeeze and roll it before putting in the ear canal.

How is custom hearing protection different from non-custom hearing protection?

Custom hearing protection is modeled after an impression taken of the ear. This will provide the best and most comfortable fit in the ear, which will eliminate ear pain or soreness that can occur with non-custom products. Custom hearing protection also provides a tight seal in the ear that prevents the unwanted high-level noise to leak into the ear.

Home / Locations / Concept by Iowa Hearing – Grinnell

Concept by Iowa Hearing by AudioNova

211 West Street
Grinnell , IA 50112

Phone: 641-236-7663
Fax: 563-726-7383

Monday: 08:30 AM to 05:00 PM
Tuesday: 08:30 AM to 05:00 PM
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed

Services offered:

In Person
Curbside
Virtual

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What we offer

Comprehensive & holistic care

Unlike other clinics that are limited to offering hearing aids from one brand, we offer solutions and technology from a wide range of top-tier brands, enabling our providers to find the perfect device and fit for each patient.

Treating hearing loss starts here

When you visit in person for a risk-free evaluation, you’ll receive an in-ear examination as well as a comprehensive hearing test, including Otoscopy, Tympanometry, Tone Test, Bone Conduction and Speech Discrimination. Can’t make it to the office? Meet with us curbside or virtually!

Hearing aids & treatment

Our clinicians are extremely knowledgeable on the latest technology and will work with you to find the best solution to fit your lifestyle. We offer a wide range of hearing aid brands, with styles, and technology to fit your needs and budget.

Tinnitus testing & treatment

While there is no cure for tinnitus, it can improve greatly with treatment. A full examination including diagnostic testing often pinpoints the underlying cause of the tinnitus, and various treatments are available to help with the symptoms.

Hearing protection

We specialize in hearing protection for recreation and high-noise jobs, with different levels of attenuation and protection available. From custom in-ear monitors to filtered ear plugs, we have multiple options for protection.

Insurance counseling

Navigating your insurance benefits is no easy task. That’s why we have insurance specialists on-staff who are happy to verify your benefits and take the time to explain them. Relax in the knowledge that we work with most major insurance brands — and let us handle the hard stuff.

Additional Clinic Details

A hunter wearing ear plug protection to help prevent hearing loss.

Protection and treatment for hunters

Concept by Iowa Hearing specializes in helping protect the hearing of hunters and shooters through custom hearing protection, high-end hearing device technology and collaboration with primary care providers.

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An Iowa man thinks deeply about his hearing loss exam from Concept by Iowa Hearing.

Dementia

Our caring providers and welcoming staff make it inviting and comfortable for those suffering from dementia or other memory challenges to enter our office. We invite family members into the process and offer unique counseling options to help with a successful home or memory care communication plan.

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Meet the team

At Concept by Iowa Hearing, we love our team, and we hope you do, too. We pride ourselves on hiring great hearing professionals who love helping patients improve the way they hear the world.

Kathy Shaw is a hearing instrument specialist at Concept by Iowa Hearing in Grinnell.

Kathy Shaw, HIS

Licensed Hearing Instrument Specialist

Kathy Shaw started with Concept by Iowa Hearing Aid Centers in April 2002 as a Clinic Administrator. In March 2006, Kathy obtained her license to practice as a Hearing Instrument Specialist. Kathy enjoys meeting with new and existing patients to improve their hearing health. She strives to make the patients feel like family and meet every need and concern they have. She […]

Stacy Sammons is a hearing instrument specialist at Concept by Iowa Hearing in Grinnell.

Stacy Sammons, HIS

Licensed Hearing Instrument Specialist

Stacy Sammons started with Concept by Iowa Hearing in February 2006 as a Clinic Administrator. In November 2011, Stacy obtained her license to become a Hearing Instrument Specialist. Stacy enjoys working with patients on a daily basis and helping with their hearing health needs. Stacy believes in treating her patients like family and strives to provide exceptional customer service, making each appointment […]

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