Concept by Iowa Hearing by AudioNova
Waterloo , IA 50702
Fax: 563-726-7383
Tuesday: 08:30 AM to 05:00 PM
Wednesday: 08:30 AM to 05:00 PM
Thursday: 08:30 AM to 05:00 PM
Friday: 08:30 AM to 05:00 PM
Saturday: Closed
Sunday: Closed
- In Person
- Curbside
- Virtual
What we offer
Comprehensive & holistic care
Unlike other clinics that are limited to offering hearing aids from one brand, we offer solutions and technology from a wide range of top-tier brands, enabling our providers to find the perfect device and fit for each patient.
Treating hearing loss starts here
When you visit in person for a risk-free evaluation, you’ll receive an in-ear examination as well as a comprehensive hearing test, including Otoscopy, Tympanometry, Tone Test, Bone Conduction and Speech Discrimination. Can’t make it to the office? Meet with us curbside or virtually!
Hearing aids & treatment
Our clinicians are extremely knowledgeable on the latest technology and will work with you to find the best solution to fit your lifestyle. We offer a wide range of hearing aid brands, with styles, and technology to fit your needs and budget.
Tinnitus testing & treatment
While there is no cure for tinnitus, it can improve greatly with treatment. A full examination including diagnostic testing often pinpoints the underlying cause of the tinnitus, and various treatments are available to help with the symptoms.
Hearing protection
We specialize in hearing protection for recreation and high-noise jobs, with different levels of attenuation and protection available. From custom in-ear monitors to filtered ear plugs, we have multiple options for protection.
Insurance counseling
Navigating your insurance benefits is no easy task. That’s why we have insurance specialists on-staff who are happy to verify your benefits and take the time to explain them. Relax in the knowledge that we work with most major insurance brands — and let us handle the hard stuff.
Additional Clinic Details
VOTE Concept as the Cedar Valley’s Best of the Best Ear & Hearing Office
Thank you for choosing us as your hearing health professional. We are dedicated to having you hear the best you can, always. Help us by voting for Concept as the Courier's Best of the Best Ear and Hearing Office. VOTING ends July 8th. Vote Now!
Insurance counseling
Many newer insurance plans have a benefit that covers at least a portion of the cost of hearing aids but understanding what your current medical plan covers can be confusing. That’s why we have insurance specialists on-staff who are happy to verify your benefits and take the time to explain them to you.
Dementia
Our caring providers and welcoming staff make it inviting and comfortable for those suffering from dementia or other memory challenges to enter our office. We invite family members into the process and offer unique counseling options to help with a successful home or memory care communication plan.
Patient Reviews
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11/09/2024Very attentive -
10/28/2024 -
10/21/2024Great customer service. -
10/01/2024Hello ! I am Colleen and I want to share a little about my life being nearly deaf as a child and not having hearing aids until I was older. It was difficult in school all 12 years ! Working at jobs was difficult as well. I did get hearing aids later on in life, it helped a lot actually I nearly wore them out ! Then I got a letter in the mail from Tina ! This is where my hearing has changed ! I can now hear ! With Sabrina and Tina's help and knowledge I wear one hearing aid with a Roger device . I will be 72 years old this winter and I can hear my family, go to their sport events and enjoy life ! Thank you to Tina and Sabrina, as they are fabulous !! -
09/19/2024It's always a wonderful experience to see Tina at Concept. Great care and service. -
07/21/2024I have visited the office 3 times, and each time, I am left with the impression of a "well-oiled" machine. Customer service is top notch, and the product is great. 5 Stars from me. -
07/13/2024Very satisfied -
06/29/2024Enjoyed my visit there last week. -
06/28/2024I didn't have to wait too long for an appointment once I contacted Tina. She was very thorough and explained things well. I'll go back there again as needed.